Frequently Asked Questions
How can I test the driver mode?
In order to test the driver mode, you must apply through the app by navigating to "Apply to Drive". Once your application has been submitted, please send us an email at firstname.lastname@example.org so we can approve it for you.
How does it work?
You can watch this short video demo to see exactly how the app works:
When will the Android version be released?
The Android application will be released during the first quarter of 2017.
Can I change the language?
Yes. We have made it extremely easy for you to change the language of the application through a localized string file.
Is it possible to add or change any of the features?
Yes, any of the features can certaintly be modified to your personal standard. You can change them directly, but you also have the option of contacting us and having us customize or add any features for you. There will however be an additional fee that will be based on your changes if you choose for us to do so.
Am I able to re-skin and publish the application?
Yes. We have made it extremely simple for you to re-skin the whole application using just one line of code. Also, you can easily access our folder containing all of the app's icons if you wish to edit any of them.
What payment processor is being used?
We've integrated Stripe as the main payment processor in order to successfully process your payments with the highest security precautions. With Stripe, we are able to automatically send a receipt to your users containing the ride identifier specific to that trip. If you would like to become more familiar with this payment method, additional information is available at Stripe.com.
How will I pay my drivers?
Unfortunately, there is no automatic option for you to pay your drivers with, however, we've integrated a page in the Dashboard that you can access in order to see which drivers should be paid and how much. There is also a page in the application that allows the driver to submit his/her PayPal payment information, which will then be displayed on the Dashboard.
Will it work in my country?
The option for your users to "Login with Phone number" is being operated by Twilio. However, if your country is not listed, you could simply disable this option and allow the users to login with Facebook only. You may view the supported countries here.